SimRacingSeats is a Eldon Roadster Nederland company and therefor uses the same terms and conditions.
Overview
Eldon Roadster Nederland
Hearewei 21 A
9035 EH DRONRYP
Telefoon: 06- 18 42 62 49
Email: info@eldonroadster.nl
KvK 62815830
Rekeningnummer:
IBAN: NL85 ABNA 0880 5008 16
These conditions form part of all offers and agreements concluded with Eldon Roadster Nederland unless expressly deviated from in writing.
Delivery time
Products that are available from stock will be shipped as soon as possible after payment of the order. Normally within 2 business days. Eldon Roadster Netherlands may charge shipping costs for sending ordered products. Delivery takes place at the postal address known to Eldon Roadster Netherlands. As an importer of, among other things, RCC seats, we are dependent on the manufacturer. Delays from the manufacturer, suppliers and other parties involved in the production process and delivery cannot be attributed to Eldon Roadster Nederland and fall under force majeure. In the event of delay due to any form of force majeure or other special situations, Eldon Roadster Nederland cannot be held liable.
Payment & shipping
Payment and shipping are made by prepayment. For custom-made products, a payment condition of 50% upon order and 50% before delivery applies. When paying, you must use the above account number in the name of Eldon Roadster Nederland.
Prices
Unless otherwise stated, all prices are expressed in Euros, including 21% sales tax (VAT). No rights can be derived from our sales prices. It is possible that the price will change after payment for the order has been made. We are dependent on raw material/supplier prices. We naturally try to prevent this as much as possible.
Warranty
Eldon Roadster Netherlands offers no further warranty on delivered goods than the manufacturer’s warranty. The customer must immediately check the delivered goods upon receipt. If it appears that the delivered product is incorrect or incomplete, the customer must inform Eldon Roadster Nederland of this within three working days after delivery.
Refunds and Returning
Returning products other than standard products is not possible. This means that color combinations ordered especially for you and/or with a logo other than the standard cannot be returned. The customer cannot receive a refund for this.
When ordering larger quantities, bulk (read: more than 2 chairs), the right of return expires. Eldon Roadster Nederland does not refund money (or other compensation such as vouchers) on such bulk purchases. If there is something technically wrong with a chair, this can be discussed per chair. The conditions mentioned above apply.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If your returned goods are approved, then your refund will be processed, and a credit will automatically be applied to your original method of payment, within a certain amount of days.
RCC seats
It should be emphasized that the manufacturer indicates that the chairs have not undergone any form of inspection, homologation or certification. Despite the utmost precision with which the chairs are made and the tests carried out in-house to test their strength, the manufacturer or supplier cannot be held liable for any form of damage when using the chairs. Installing and using the chairs is entirely at the end user’s/customer’s own risk. These products are made by hand. It cannot therefore be ruled out that there may be minor imperfections on/in the products. Consider, for example, something in the spraying or stitching of the Alcantara padding, etc.
Racing Simulators
Use of the racing simulators and seats is entirely at the end user’s/customer’s own risk. These products are made by hand. It cannot therefore be ruled out that there may be minor imperfections on/in the products. Consider, for example, something in the spraying or stitching of the Alcantara padding, etc. We build the racing simulators by hand and are dependent on suppliers for the materials used. We cannot be held liable for any injuries sustained while using the simulator in any way. Use is at the end user’s own risk.
Copyright
The information displayed on this website, including texts and photos, is the property of Eldon Roadster Nederland and is protected by copyright. The user of the site is not permitted to copy the content of the site. The prices on the website are stated in Euros and include 21% VAT. The prices are subject to changes/errors.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your bank or alike company, it may take some time before your refund is officially posted.
There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@SimRacingSeats.nl.
Sale items
Only regular priced items may be refunded. Sale items cannot be refunded.
Exchanges
We only replace items if they are defective or damaged (technical or production flaw). If you need to exchange it for the same item, send us an email and send your item to the address above.
Shipping returns
To return your product, you should e-mail us first. Later send your product to the address above.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Since we made shipping costs to send you the item(s), it will not be refunded. You only get refunds for the returned item(s).
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Need help?
Contact us at info@SimRacingSeats.nl for questions related to refunds and returns.